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E-Learning Maturity Model
Presentation Files

Documents used in the eMM workshops are available from the workshops page.

eFEST 2005, Wellington, New Zealand
Assessing E-Learning Process Maturity in the New Zealand Tertiary Sector

A significant challenge facing most tertiary institutions is the need to prioritize their organizational and operational investment in e-learning capability. In short, ensuring that the level of investment in e-learning infrastructure results in improved outcomes for student learning, staff engagement and University administration. This challenge leaves institutions asking which priorities return sustained and long-term benefit for improving the processes surrounding e-learning.

In this paper Stephen presents the findings of a detailed examination of institutional e-learning process capabilities as determined through the application of an e-learning process maturity model or eMM (Marshall and Mitchell 2002, 2003, 2004, 2005) and discuss how these can be used to determine both institutional and sector-wide priorities for investment and development.