E1.2.4

=E–learning design and (re)development procedures include collection of student information prior to project implementation. =

Evidence
The UKeU failed because there was not a demand for it. The focus on e-learning must not be on what technology can do, but perhaps predominantly on what customers want. Therefore, we must continuously obtain student feedback on e-learning initiatives and courses.

Ellis et al. (2007) ‘in terms of quality assurance at this stage of the process, the most important activity is the trialling stage’ (p. 6).

Resources
The Cooke report (HEFCE 2002) sets out the information about quality and standards of learning and teaching that should be collected by higher education institutions. It is important to collect data from students and this needs to be integrated into a regular cycle of analysis, reporting, action and feedback (Harvey 2003). Higher education institutions can collect student views through informal discussions, focus groups, student representation and questionnaires. Importantly this information can be collected at several different levels (institutional, programme, module) for different purposes.

A guide for conducting user testing: http://en.wikiversity.org/wiki/Conducting_User_Testing

http://www.elearnmag.org/subpage.cfm?section=tutorials&article=6-1