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=Staff engaged in e-learning design and (re)development are provided with a researched evidence base of diversity issues and requirements. =

Evidence
Hannon & D’Netto (2007) raise several potential issues surrounding online course delivery. They identify the fact that there are cultural gaps between individuals in online communication. Also, participation rates differ by cultural grouping in online communication. Additionally, there is a gap between reported experiences of international students and staff (Hellsten & Prescott 2004). It is the existence of issues like these that drives the need for strategic support of e-learning design and (re)development.

Resources
McLoughlin (2001) describes the need to design online courses with cultural diversity in mind. She describes a framework of inclusivity and gives examples from online courses. Her three pronged approach identifies the need for a value, not deficit, driven cross-cultural pedagogy. Also, the need for creating online communities where learning can occur from each other. Finally, a close respect for constructive alignment when it comes to online course design.