L10 2 3

=E–learning design and (re)development procedures include formal testing and review of diversity support with student participants. =

Evidence
If an e-learning system is not usable enough (by a diverse enough array of students) it will obstruct student learning. Ardito et al. (2006) describe an approach to the usability evaluation of e-learning applications.

Resources
Whenever a specific application for e-learning is to be evaluated there must be a preparatory phase and an execution phase. The execution phase consists of inspection by expert evaluators and then user testing by real users (Ardito et al. 2006). These authors describe a user study with ten students in a Master course which used a ‘thinking out loud’ methodology supplemented by interviews.