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=Institutional reviews monitor the effectiveness of the interaction designs and communication channels. =

Evidence
As courses move from a traditional content delivery focus to a more social constructivist model with students developing their understanding and skills collaboratively it becomes essential to review the impact of communication channels on the nature of student learning. Course reviews that fail to consider important channels where learning is taking place will not accurately reflect the quality and impact of the teaching being done or identify how this can be improved.

Resources
Garrison & Cleveland-Innes (2005) administered the study process questionnaire to online course participants to measure changes in learning strategies. They compared four different course designs with varying degrees of teaching structure and instructor involvement. They found that teaching presence contributes to the adoption of deep learning strategies. The quality of the interaction between staff and students must therefore be a specific design goal.