O9.2.4

=Support for e-learning projects and initiatives is formally linked to strategic and operational outcomes.=

Evidence
Dondi et al. (2006) describe the importance of strategies and policies around quality in e-learning. They advise against imposing generic policies and emphasize the importance of dialogue between all stakeholders and a phased approach. They explain that although there are some objective components of quality, that actors from different perspectives will weight these components differently. Quality is to some degree in the eye of the beholder. It is important therefore for institutions to understand multiple perspectives.

Resources
Examples of E-learning Strategic plans: University of Sydney http://www.usyd.edu.au/elearning/documents/planning/SydneyeLearning2008-2010StrategicPlan.pdf

University of Wollongong http://www.uow.edu.au/content/groups/public/@web/@spq/documents/doc/uow046341.pdf

Bristol University UK http://www.bris.ac.uk/elan/

Strategic Planning for e-Learning in a Polytechnic http://www.tonybates.ca/2008/07/21/strategic-planning-for-e-learning-in-a-polytechnic/

Implementing an institutional e-learning centre: guiding notes and patterns http://www2.tisip.no/E-LEN/documents/ELEN-Deliverables/Guidelines_for_ELEN_centers.pdf